How to Prepare for Your Appointment
A few simple steps to help you get the most out of your in-home or telehealth visit.
What to Have Ready
A quick checklist so your visit goes smoothly from the moment we arrive.
Insurance Card or Payment Method
Have your insurance card ready, or confirm your self-pay rate. We accept cash, credit, and debit cards.
Photo ID
A valid government-issued photo ID for identity verification at the start of your visit.
Current Medications List
Bring all prescription and over-the-counter medications, including dosages. A photo of your pill bottles works too.
Medical History & Records
Any recent lab results, hospital discharge papers, or specialist notes — especially for new patients or follow-up visits.
List of Questions & Concerns
Write down symptoms, questions, or anything you want to discuss so nothing is missed during the visit.
A Comfortable, Well-Lit Space
For in-home visits, a clean table or counter and a chair nearby will help the clinician work efficiently.
What to Expect During Your Visit
Here is a step-by-step overview of a typical in-home visit with Direct Access Health.
Confirmation Call or Text
You will receive a confirmation with your appointment time, clinician name, and any preparation instructions.
Clinician Arrives
Your clinician arrives at your home with all necessary medical equipment — stethoscope, blood pressure cuff, point-of-care testing kits, and more.
Medical Evaluation
A thorough assessment including vital signs, physical exam, and discussion of your symptoms and health concerns. Most visits last 30–60 minutes.
Diagnosis & Treatment Plan
Your clinician discusses findings, provides a diagnosis when possible, and outlines next steps — including prescriptions sent directly to your pharmacy.
Follow-Up Coordination
Referrals, lab orders, telehealth follow-up, or next in-home visit scheduled as needed. A visit summary is provided for your records.
What the Clinician Brings
Stethoscope & blood pressure cuff- Pulse oximeter & thermometer
- Point-of-care testing kits (strep, flu, UTI)
- EKG equipment (when indicated)
- Wound care supplies
- Prescription capabilities (e-prescribe)
What You Should Prepare
- Insurance card or payment method
- Photo ID
- Medications list (or pill bottles)
- Recent medical records
- Questions and symptom notes
Preparing for a Telehealth Visit?
Virtual visits are simple. Make sure you have a stable internet connection, a quiet space, and your device camera and microphone enabled. We will send you a secure video link before your appointment.
- • Smartphone, tablet, or computer with camera
- • Stable Wi-Fi or cellular connection
- • Quiet, private space
- • Medications nearby for reference
Common Questions Before Your Visit
What if I need to cancel or reschedule?
Please give us at least 4 hours notice so we can offer the slot to another patient. Call or text us to reschedule.
Do I need to be home alone for the visit?
No — a family member or caretaker is welcome to be present. For pediatric visits, a parent or guardian must be home.
What if my condition turns out to be an emergency?
If at any point during or before the visit something becomes life-threatening, call 911 immediately. Our clinicians are trained to assess and escalate appropriately.
How long does a typical visit take?
Most visits last 30–60 minutes depending on the type of care needed. We never rush — there is always time for questions.
Ready to Schedule Your Visit?
Book an in-home or telehealth appointment and we will take care of the rest.
